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Privacy Policy / GDPR

This privacy policy regulates the access to this website Dr. Stephen Fedtke,, including associated landing pages and online presentations; it’s valid from May 25, 2018 and replaces all former policies.

Name and address of the data controller
The data controller within the meaning of the GDPR and other national data protection laws of the member states as well as other data protection regulation is:

Dr. Stephen Fedtke –

Name and address of the data protection officer
We would like to point out that no data protection officer has to be appointed.
Your contact person on the subject of data protection:

Dr. Stephen Fedtke, Phone: +41 41 710 4005 copy the address

Description and scope of the data processing

a) Automated collection of data
Each time our website is accessed, it automatically collects data and information which is transmitted to our server via the visitor’s browser; it’s stored temporarily in corresponding log files. The following data categories are stored automatically:

  • Information about the browser type and version used,
  • Information about the operating system,
  • IP address, as well as
  • Date and time of the access.

The log files are deleted automatically after four weeks. The purpose of collecting and processing the above given details is to allow all users a secure and reliable visit as well as stabile operations.

The legal basis for the temporary storage of data is GDPR’s article 6. The purposes mentioned above constitute our legitimate interest to process or use this personal data. We will not use the collected data for the purpose of drawing any conclusions about individual’s identity.

We potentially use cookies and tracking tools for visits to our website; please refer to the corresponding sections given below.

b) Contact form and e-mail contact
Visitors of our website may contact us directly by using the contact forms provided on this  website. When using this option, the data entered in the contact form will be transmitted to us and stored. This data will include:

  • First and last name
  • Function
  • Title
  • Company name
  • Email address
  • Address (country, city, zip, street)
  • Telephone number (optional)
  • Reason of contact
  • Additional details provided at own discretion

For collecting and processing the data provided in the contact form the required consent is implicitly obtained and we refer to this privacy policy. Alternatively, it’s possible to contact us via the different e-mail addresses we provide on this website. In this case, the personal data transmitted by such an e-mail will be stored.

At the time of submitting the contact form or e-mail, the following data is also automatically transmitted and stored:

  • IP address
  • Date and time of sending the contact form/e-mail

We will process and use any personal data entered into the form exclusively for the processing of the concrete request. When contacting us by e-mail, our legitimate interest also lies in processing the given request.

The automated collection of personal data at the time of submitting any e-mail or using the contact form serves to ensure the security of our information technology systems and to protect our website against unauthorized accesses.

The data processing for the purpose of processing any received request is based on the voluntary and implicit consent in accordance with GDPR’s article 6.

Any personal data received this way will be stored only for the time period necessary to achieve the purpose of the storage. For the personal data provided in the contact form and those sent by e-mail, this is the case when the processing of the request has been completed. The request has been completed when it can be assumed from the circumstances that the relevant facts have been clarified completely. The data collected automatically will be deleted after a period of four weeks.

c) Online Support
With this website we also provide online support to our customers. It’s only available to customers owning a valid license or maintenance contract and requires a prior registration. The following data is collected during the registration process:

  • First and last name
  • Company name
  • Address
  • Customer number
  • Email address
  • Job title
  • Telephone number (optional)
  • Country (optional)

At the time of registration, the following data is also automatically transmitted and stored:

  • IP address
  • Date and time of registration

This registration is required for accessing certain licensed online content and services provided via this website. The processing of this data with regard to online support is based on the voluntary and implicit consent in accordance with GDPR’s article 6 as well as to any mutual maintenance and service contracts. If the registration serves the fulfillment of a contract between the data controller and the user, the processing of the data is based on GDPR’s article 6.

The data will be deleted as soon as it is no longer necessary for the purpose of its storage. This is the case, for example, when the registration on our website is canceled or modified. For the data collected during the registration process for the performance of a maintenance or service contract, this is the case if such data is no longer necessary for the performance of any such contract. Even after fulfillment of the contract, there may be a need to store personal data in order to comply with contractual or legal obligations.

The personal data collected automatically when submitting the registration will be deleted at the latest after a period of four weeks.

d) Newsletter(s) and white paper(s)
Website visitors may sign up for any of our newsletters or white papers. To receive them, only the e-mail address is required, even the contact form allows entering additional personal details (see point b)). In addition, the following data is collected upon registration:

  • IP address
  • Date and time of registration

Legal basis for the data processing is the voluntary and implicit consent in accordance with GDPR’s article 6. The collected data will be deleted as soon as it’s no longer necessary for the purpose of its collection. Any e-mail address will be deleted as soon we receive the request to unsubscribe it from receiving the newsletter. It is possible to unsubscribe at any time by using the link at the end of each newsletter or by sending an email to copy the address Data that is collected automatically when registering for the newsletter will be deleted after a period of four weeks.

Job Applications

When receiving an application, we collect and process any personal data for the purpose of processing the corresponding application. We use the data exclusively for processing the ongoing application. The data may be processed electronically if documents were sent by email or the form provided on the website.

When applying for a job and sending us an application by email, the applicant agrees to the collection, processing and storage of the submitted personal data, and allows us to use the submitted communication data.

If no contract is concluded we collect and process the personal data in accordance with GDPR’s article 6.

Potential use of cookies

This website potentially uses cookies. Cookies are small text files that browsers automatically save to the hard drive of a computer whenever the user visits a website using cookies. This cookie contains a characteristic string that allows the browser to be identified when the website is reopened. If cookies are used by our website they allow us to analyze the visitor’s browsing behavior. The following data may be transmitted as part of a cookie:

  • Use of website features
  • Entered search strings and settings
  • Frequency of page views

We collect, process, and use the data, in a pseudonymous form. Therefore, the data cannot be attributed to a specific user. The data will not be stored together with other personal data of the user.

When accessing our website, visitors are informed about the use of cookies by an information banner which also refers to this privacy policy.
We use cookies for the purpose of improving the quality of our website and its contents. It allows us to learn how the website is used and we can constantly optimize our offer. For these purposes, our legitimate interest lies in the processing of personal data in accordance with GDPR’s article 6.

Cookies are stored on the individual computer and are transmitted to the visited website. Therefore, it’s the individual user who has full control over the use of cookies. It’s possible to configure the browser to prevent the storage of cookies. Cookies which have already been stored can be deleted at any time. This may be done automatically. If cookies are fully or partially disabled, not all functions of our website may be entirely usable.

Use of tracking and analytics tools
This website uses PIWIK/Matomo-based analytics to collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PIWIK/Matomo is hosted on our server, means no data is transmitted to any third party.

Dr. Stephen Fedtke –’s purpose in collecting nonpersonally identifying information is to better understand how visitors use the website. Sensitive information becomes anonymized inside of the PIWIK-based analytics, such as IP addresses. The legal basis for the use of the tracking tools is GDPR’s article 6.

Click here to opt out from our PIWIK web analytics system.

Social Plug-Ins

This website does not use links to social networks which already contain and execute the code of the respective external network on our website’s pages, so-called “social plug ins.” It only includes simple static links, so that during the stay on our website no link-based data transfer to external social media sites is performed.

Storage duration and data deletion

Any personal data will be deleted as soon as the purpose for the storage has been achieved. Data may be stored if we have to keep the information, including any personal data, to comply with legal or regulatory obligations provided for by the European or national legislature in regulations, laws or other regulations to which the controller is subject. The data is deleted if statutory retention or limitation periods expire, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

Disclosure of personal data

A transfer of personal data to third parties for purposes other than those listed below does not take place. We only share your personal information with third parties for the following reasons:

  • There is an expressed consent to do so in accordance with GDPR’s article 6.
  • Any such disclosure is required for asserting, exercising or defending legal claims according to GDPR’s article 6, and there is no reason to assume that there are no legitimate prevailing interests in not disclosing this data.
  • The transfer is based on a legal obligation in accordance with GDPR’s article 6; or
  • the transfer is permitted by law and is required for the settlement of contractual relationships in accordance with GDPR’s article 6.

Right to object

At any time, you have the right to object, on grounds relating to your particular situation, to processing of personal data concerning you which is based on GDPR’s article 6, including profiling based on those provisions, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms. You may object at any time to processing for direct marketing purposes.

Your rights concerning your personal data

1) Right to information
You may have the right to ask us for confirmation of the processing of your personal data in question and, if so, of your right to information about such personal data. The right to information includes, among other things, the processing purposes, the categories of personal data being processed and the recipients or categories of recipients to whom the personal data is disclosed. You may also have the right to receive a copy of the personal data that is the subject of the processing.

2) Right to rectification
You have a right to request the correction of incorrect personal data concerning you. In consideration of the purposes of processing, you have the right to request the completion of incomplete personal data.

3) Right to erasure
You have the right to ask us to delete your personal data. This shall not apply to the extent that processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

4) Right to restriction of processing
You have the right to demand that we restrict the processing of your personal data, as far as the accuracy of the personal data is contested by you; the processing is unlawful, but you oppose the erasure of the personal data; or we no longer need the data, but they are required by you for the establishment, exercise or defense of legal claims; or you have objected to processing in accordance with GDPR’s article 21.

5) Right to information
If you have exercised the right of rectification, erasure or restriction of processing, the data controller is obliged to notify all recipients to whom your personal data have been disclosed of the rectification or deletion of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. The controller shall inform you about those recipients if you request it.

6) Right to data portability
You have the right to receive the personal data relating to you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transfer that data to another person without obstruction by us.

7) Right to revocation of consent
If you have given your consent for some data processing activities, you may revoke your consent at any time. As a result, we are no longer allowed to continue the data processing based on this consent with future effect.

8) Right to complain to a supervisory authority
You have the right to complain to a regulator. As a rule, you can contact the supervisory authority of your usual place of residence or work or our place of business. You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement.


Although most changes are likely to be minor, Dr. Stephen Fedtke – reserves the right to change its privacy policy from time to time, and in its sole discretion. Updates will be posted on our website and can be identified by a change of the “last update” details. This should encourage visitors to frequently check this page for any changes to this privacy policy. Your continued use of this site after any change in this privacy policy will constitute your acceptance of such change.

Last update


Worldwide toll-free phone number

+800 - 37 333 853
or simply dial:

+41 (0)41 710 7444

(+ represents the prefix for international calls; in most countries it is 00, and you have to dial 00800-37333853; in the U.S. it corresponds to 011, and you have to dial 011-800-37333853)

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